Last Updated: 28/04/2024

Welcome to Event Supplier Hub (“we,” “us,” or “our”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy.

1. Introduction

This Privacy Policy outlines how Event Supplier Hub collects, uses, discloses, and safeguards your personal information. By using our website and services, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

  • User Account Information: When you create an account, we collect your name, email address, and other necessary details to provide you with our services.
  • Business Information: If you add a listing, we may collect information about your business, including contact details, services offered, and visual content.
  • Freelance Information: If you create a freelance listing, we may collect information about you and the services you offer, including contact details and visual content.

2.2 Non-Personal Information

  • Usage Data: We collect non-personal information about your interactions with our website, including IP addresses, browser types, and pages visited.

2.3 User-Provided Information

  • Public Display of Listings: Information that users enter to create a listing will be publicly displayed on the internet. Users must have permission for this information and ensure its correctness. By creating a listing, users acknowledge and consent to the public display of the provided information.

2.4 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business listings will be kept for up to 1 year after they expire. After this period, your information will be securely deleted or anonymized.

3. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To deliver our services, process transactions, and manage your account.
  • Communication: To respond to your inquiries, send updates, and provide information about our services.
  • Improvement: To enhance our website, services, and user experience.

4. Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

  • Service Providers: We may engage third-party service providers to assist in providing and maintaining our services.
  • Legal Compliance: We may disclose information when required by law or to protect our rights and comply with legal processes.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to collect data. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@eventsupplierhub.com.

7. Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The date of the latest revision will be displayed at the top.

9. User Consent

By creating an account or submitting a freelancer/business listing, you consent to the collection, processing, and storage of your personal information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us at info@eventsupplierhub.com. However, please note that withdrawal of consent may affect your ability to use certain features of our services.

10. Third-Party Services

Google Analytics and Google Ads: Our website uses Google Analytics to collect and analyze information about your interactions with our site. Additionally, Google Ads may be displayed on our website. These services may collect information about your use of our site and other websites, apps, and online resources. Google provides a mechanism to consent to personalized ads. Please visit Google’s Privacy & Terms for more information on how Google collects and uses data, and how you can manage your ad preferences.

11. User Control over Personal Information

You can manage and update your personal details and information by accessing the My Account page on our website. Through this page, you have the ability to review, edit, or delete the information you have provided to us.

12. Children’s Privacy

Our services are not designed for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for our services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will take steps to delete that information promptly.

13. Data Storage Location

Your personal information is stored in a data center located in the United Kingdom. By using our services, you consent to the transfer and storage of your information in the UK data center.

14. Data Removal Requests

If you would like to request the removal of your personal information from our systems, please contact us at info@eventsupplierhub.com. We will promptly respond to your request and take appropriate action in accordance with applicable privacy laws and regulations. Please note that certain information may be retained in our backup systems for a limited period or as required by law.

15. Contact Us

If you have questions about this Privacy Policy, please contact us at info@eventsupplierhub.com.

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